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ANOTHER UPLOAD PROBLEM

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Profile Vicki

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Message 54037 - Posted: 4 May 2016, 23:17:57 UTC - in response to Message 54035.  

I've just emailed Andy with the following:

I've got 2 SAS50 from batch 370 going to upload2. Or trying to.
Been getting transient HTTP error all "night".

This is all that's need to identify a problem.
No need for long posts from logs.

Getting the name of the upload server is a bit like rocket science, but just the other 2 highlighted items will suffice. Also the error message would be useful.




Thank you. Now I know where to find the batch number I can pass that along with any future stuck uploads (hopefully of course things will run smoothly & without error). The tasks were still stuck when I went to sleep last night. I was surprised and delighted that the issue was sorted before I woke up this morning (local time its Thursday here where I am GMT+12 TIME ZONE).

Happy Crunching :)
Vicki
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Zurlistuta [Puglia]

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Message 54038 - Posted: 5 May 2016, 1:04:45 UTC

Hi All,
I also have 4 upload of afr50 from batch 390, since 2 days are stuck in the upload tab.
HTTP transient error also for me.
Many thanks
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Profile Vicki

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Message 54041 - Posted: 5 May 2016, 11:05:52 UTC

Gosh, back here again.
The same task is having issues with the next trickle

wah2_sas50 batch 378

Hopefully it will clear overnight as the same transient http error resolves itself.
Good night (locally a bit after 11pm.)

Vicki
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Profile Dave Jackson
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Message 54042 - Posted: 5 May 2016, 11:50:15 UTC

I also have two more stuck on batches 371 & 372
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Profile ritterm
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Message 54043 - Posted: 5 May 2016, 12:48:03 UTC
Last modified: 5 May 2016, 12:49:39 UTC

Sorry if I'm contributing to the noise, but I'm not sure I understand what constitutes new or important information. So, in case it helps, I'll add that I'm having trouble with an eu_g26l and eu_g29e from batch 379. Both are trying to go to upload2, I believe, and failing with the same "transient HTTP error".
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Profile Dave Jackson
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Message 54045 - Posted: 5 May 2016, 14:51:49 UTC

Had gone up to four on 371 &372 but all cleared now.
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Les Bayliss
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Message 54051 - Posted: 6 May 2016, 23:18:26 UTC

It looks like upload2 may be down again, for SAS50.

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Message 54052 - Posted: 7 May 2016, 6:30:56 UTC

We may have another upload problem with the hadam3p_afr50 tasks. I presently have 2 zip files stuck in the transfer tab. These are from batch 390. Do these go to uploader2 ?

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Message 54053 - Posted: 7 May 2016, 11:25:17 UTC - in response to Message 54041.  

Gosh, back here again.
The same task is having issues with the next trickle

wah2_sas50 batch 378
If thew 2 digits next to .zip are a guide, its trickle #11 that's stuck
The task is now 90.5 % complete.

Hopefully it will clear overnight as the same transient http error resolves itself.
Good night (locally a bit after 11pm.)

Issues with the credit system I can live with short term, stuck uploads is making my patience run a little thin. On the plus side, it is the only task from that batch, the others are running all good.

Vicki
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Profile Dave Jackson
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Message 54054 - Posted: 7 May 2016, 18:53:02 UTC - in response to Message 54053.  

Les has emailed Andy. I presume he will attack this on Monday.
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Profile Dave Jackson
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Message 54055 - Posted: 7 May 2016, 19:08:41 UTC - in response to Message 54053.  
Last modified: 7 May 2016, 19:09:31 UTC

Oops , changing this to apologise for double post.
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Les Bayliss
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Message 54056 - Posted: 7 May 2016, 21:24:40 UTC

My SAS50 zips are uploading right now, so Andy has remoted in and pressed some buttons.

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Profile JIM

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Message 54057 - Posted: 7 May 2016, 22:08:45 UTC - in response to Message 54056.  
Last modified: 7 May 2016, 22:09:32 UTC

Les did any of your zips upload successfully? Mine all uploaded to 100% and then failed and backed off. Still getting the “No such file or directory” message.

Error messages follow:

5/7/2016 5:26:48 PM | SETI@home | Scheduler request completed: got 0 new tasks
5/7/2016 5:55:56 PM | climateprediction.net | Started upload of hadam3p_afr50_exvo_201412_12_390_010506576_0_1.zip
5/7/2016 5:55:56 PM | climateprediction.net | Started upload of hadam3p_afr50_exvo_201412_12_390_010506576_0_2.zip
5/7/2016 5:59:43 PM | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/hadam3p_afr50_exvo_201412_12_390_010506576_0_2.zip: No such file or directory
5/7/2016 5:59:43 PM | climateprediction.net | Temporarily failed upload of hadam3p_afr50_exvo_201412_12_390_010506576_0_2.zip: transient upload error
5/7/2016 5:59:43 PM | climateprediction.net | Backing off 02:57:30 on upload of hadam3p_afr50_exvo_201412_12_390_010506576_0_2.zip
5/7/2016 5:59:45 PM | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/hadam3p_afr50_exvo_201412_12_390_010506576_0_1.zip: No such file or directory
5/7/2016 5:59:45 PM | climateprediction.net | Temporarily failed upload of hadam3p_afr50_exvo_201412_12_390_010506576_0_1.zip: transient upload error
5/7/2016 5:59:45 PM | climateprediction.net | Backing off 05:07:15 on upload of hadam3p_afr50_exvo_201412_12_390_010506576_0_1.zip
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Les Bayliss
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Message 54058 - Posted: 7 May 2016, 22:22:12 UTC

:(

Yes, it turns out that mine have done the same Jim. Must be a 2 part problem.

I'll send an email when I get back from church.

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Les Bayliss
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Message 54059 - Posted: 8 May 2016, 2:00:56 UTC

OK, message sent, but this may be a Monday problem. Perhaps the NAS has become unloaded.

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bernard_ivo

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Message 54060 - Posted: 8 May 2016, 7:44:05 UTC

Hi folks,
Some of my uploads are at 100% but still in the queue (Upload:retry in), others at 0% (upload: pending). Server upload2.cpdn.org. Transient upload error. [file_xfer] project-wide xfer delay for 12884.719382 sec

All are afr50
eyi8 batch 371
ewg7 batch 390
eyky batch 390
bqlq batch 372 etc.

It's been a recurring problem.
Cheers
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Message 54061 - Posted: 8 May 2016, 10:28:58 UTC

I am having the same error as Jim, 2 trickles from the same task that I have posted about in the last day or 2 are stuck at 100%
Is there a way to turn off network for just one project? or do I simply try suspending the task until this glitch is sorted?

Kind thoughts

Vicki
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Les Bayliss
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Message 54062 - Posted: 8 May 2016, 21:03:27 UTC - in response to Message 54061.  

Hi Vicki

"Network" control is for all projects, unfortunately.
But you can Suspend any of the affected models, and this will stop the creation of any more zips.

I think that the problem may be the NAS (Network-attached storage), which is (or at least was), in another area, and connected to the server via the University network.
Which leaves lots of places that the disconnect could have occurred.
Which in turn means that the IT person has to be on site. :(

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Message 54064 - Posted: 9 May 2016, 11:10:44 UTC - in response to Message 54062.  

Hi Les and other readers.
Glad to say the troublesome task has just completed,uploaded
and sucessfully reported.
My afr50 task from batch 390 also sucessfully uploaded a trickle on its first attempt.

Smiling as I head to bed.

Good night although for some of you it could be getting close to midday!

Vicki
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Message 54065 - Posted: 9 May 2016, 14:46:19 UTC

All 8 of my zip files have now cleared. Transfer tab is now clear.

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