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ANOTHER UPLOAD PROBLEM

ANOTHER UPLOAD PROBLEM

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Profile Bonsai911

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Message 51517 - Posted: 4 Mar 2015, 17:58:08 UTC

uploads over here cleared now.
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Profile JIM

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Message 51670 - Posted: 22 Mar 2015, 18:05:02 UTC

We seem to have an upload problem. There are 3 zip files stuck in my transfer tab. Oddly, they seem to be zips 2,4 and 5. Zip 3 seems to have gone up. They may need to kick the box at the U of O.

Error messages follow:

3/22/2015 1:58:19 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_vqjh_2000_1_009542312_0_4.zip: can't resolve hostname
3/22/2015 1:58:19 PM | climateprediction.net | Backing off 03:16:15 on upload of hadam3p_pnw_vqjh_2000_1_009542312_0_4.zip
3/22/2015 1:58:19 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_vqlz_2000_1_009542402_0_2.zip: can't resolve hostname
3/22/2015 1:58:19 PM | climateprediction.net | Backing off 04:05:12 on upload of hadam3p_pnw_vqlz_2000_1_009542402_0_2.zip
3/22/2015 1:58:19 PM | climateprediction.net | Started upload of hadam3p_pnw_vqjh_2000_1_009542312_0_5.zip
3/22/2015 1:58:20 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_vqjh_2000_1_009542312_0_5.zip: can't resolve hostname
3/22/2015 1:58:20 PM | climateprediction.net | Backing off 00:04:24 on upload of hadam3p_pnw_vqjh_2000_1_009542312_0_5.zip
3/22/2015 1:58:22 PM | | Project communication failed: attempting access to reference site
3/22/2015 1:58:23 PM | | Internet access OK - project servers may be temporarily down.

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Richard Haselgrove

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Message 51671 - Posted: 22 Mar 2015, 18:34:56 UTC - in response to Message 51670.  

"can't resolve hostname" is a failure of the DNS service on your local computer or network. Locate the upload url in your client_state.xml file, and try it in a browser address bar, or a ping or tracert command.
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ed2353

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Message 51672 - Posted: 22 Mar 2015, 22:36:00 UTC - in response to Message 51671.  

I too have pnw upload failures that give the same message for both zips 12 and 13 on 2 tasks.

It must be a server problem, but it may not be at Oxford.
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Les Bayliss
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Message 51674 - Posted: 23 Mar 2015, 1:32:08 UTC - in response to Message 51672.  

Zips 1-12 go to U of Oregon, and zip 13, the restart data file, goes to U of Oxford.

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ed2353

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Message 51680 - Posted: 23 Mar 2015, 10:38:27 UTC - in response to Message 51674.  

Both 12 and 13 show http://boinc1.coas.oregonstate.edu/cpdn_cgi_main/file_upload_handler</upload_url

That server is not responding.
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Les Bayliss
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Message 51690 - Posted: 24 Mar 2015, 19:42:48 UTC - in response to Message 51680.  

1) Oregon had a DNS failure, which was fixed while our servers were down.

2) There's a new policy to send ALL zips to the server being used by the researchers, thus reducing storage at Oxford.

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ed2353

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Message 51691 - Posted: 24 Mar 2015, 21:16:05 UTC - in response to Message 51690.  

Thanks for the info. Les.

Mine have just uploaded successfully.
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Lockleys

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Message 51825 - Posted: 13 Apr 2015, 7:02:17 UTC

This mornings's upload failures - reporting here:
13/04/2015 07:57:33 | climateprediction.net | Started upload of hadam3p_anz_c16g_2013_1_009717252_0_4.zip
13/04/2015 07:57:33 | climateprediction.net | Started upload of hadam3p_anz_d27c_2013_1_009721713_0_3.zip
13/04/2015 07:57:56 | climateprediction.net | Temporarily failed upload of hadam3p_anz_c16g_2013_1_009717252_0_4.zip: connect() failed
13/04/2015 07:57:56 | climateprediction.net | Backing off 00:04:10 on upload of hadam3p_anz_c16g_2013_1_009717252_0_4.zip
13/04/2015 07:57:56 | climateprediction.net | Started upload of hadam3p_anz_f23h_2013_1_009728915_0_3.zip
13/04/2015 07:57:57 | climateprediction.net | Temporarily failed upload of hadam3p_anz_d27c_2013_1_009721713_0_3.zip: connect() failed
13/04/2015 07:57:57 | climateprediction.net | Backing off 00:07:13 on upload of hadam3p_anz_d27c_2013_1_009721713_0_3.zip
13/04/2015 07:57:57 | climateprediction.net | Started upload of hadam3p_anz_l31j_2013_1_009736748_0_2.zip
13/04/2015 07:57:59 | | Project communication failed: attempting access to reference site
13/04/2015 07:58:01 | | Internet access OK - project servers may be temporarily down.
13/04/2015 07:58:17 | climateprediction.net | Temporarily failed upload of hadam3p_anz_f23h_2013_1_009728915_0_3.zip: connect() failed
13/04/2015 07:58:17 | climateprediction.net | Backing off 00:04:45 on upload of hadam3p_anz_f23h_2013_1_009728915_0_3.zip
13/04/2015 07:58:19 | climateprediction.net | Temporarily failed upload of hadam3p_anz_l31j_2013_1_009736748_0_2.zip: connect() failed
13/04/2015 07:58:19 | climateprediction.net | Backing off 00:07:41 on upload of hadam3p_anz_l31j_2013_1_009736748_0_2.zip
13/04/2015 07:58:20 | | Project communication failed: attempting access to reference site
13/04/2015 07:58:22 | | Internet access OK - project servers may be temporarily down.

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MartinNZ

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Message 51826 - Posted: 13 Apr 2015, 10:52:54 UTC - in response to Message 51825.  

Yup, I've quite a few ANZ zips not uploading. Same log as Lockleys showing problem with project servers.
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Richard Haselgrove

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Message 51827 - Posted: 13 Apr 2015, 10:57:19 UTC - in response to Message 51826.  

I've emailed the UK staff, but it's a server in Australia (rwah0.rdsi.tpac.org.au) which seems to be offline, so it may take a while to pass the message on and get it seen to.
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Richard Haselgrove

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Message 51828 - Posted: 13 Apr 2015, 12:00:51 UTC - in response to Message 51827.  

Apparently the Australian server is down today for maintenance, but should be back up 'tomorrow'.
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Finrond

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Message 51839 - Posted: 16 Apr 2015, 12:28:06 UTC - in response to Message 51828.  

Apparently the Australian server is down today for maintenance, but should be back up 'tomorrow'.



Still down for me.
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Profile Dave Jackson
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Message 51840 - Posted: 16 Apr 2015, 13:38:49 UTC

"Should" being the operative word. Still not the weekend yet........
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Richard Haselgrove

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Message 51842 - Posted: 16 Apr 2015, 14:11:19 UTC - in response to Message 51840.  
Last modified: 16 Apr 2015, 14:19:35 UTC

"Should" being the operative word. Still not the weekend yet........

Yes, 'should' was a carefully-chosen paraphrase...

But it came true:

14-Apr-2015 00:46:33 [climateprediction.net] Started upload of hadam3p_anz_m85w_2013_1_009743028_0_3.zip
14-Apr-2015 00:51:06 [climateprediction.net] Finished upload of hadam3p_anz_m85w_2013_1_009743028_0_3.zip

14-Apr-2015 01:15:06 [climateprediction.net] Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_3.zip
14-Apr-2015 01:17:53 [climateprediction.net] Finished upload of hadam3p_anz_m8rr_2013_1_009743550_0_3.zip

14-Apr-2015 19:24:50 [climateprediction.net] Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_4.zip
14-Apr-2015 19:27:25 [climateprediction.net] Finished upload of hadam3p_anz_m8rr_2013_1_009743550_0_4.zip

14-Apr-2015 23:57:57 [climateprediction.net] Started upload of hadam3p_anz_m85w_2013_1_009743028_0_4.zip
15-Apr-2015 00:00:31 [climateprediction.net] Finished upload of hadam3p_anz_m85w_2013_1_009743028_0_4.zip

But then...

15-Apr-2015 23:04:22 [climateprediction.net] Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip
15-Apr-2015 23:04:44 [climateprediction.net] Temporarily failed upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip: connect() failed

Make that 'again', rather than 'still'...

Edit - I tried once more for luck.

16/04/2015 15:12:18 | climateprediction.net | Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip
16/04/2015 15:17:26 | climateprediction.net | Finished upload of hadam3p_anz_m85w_2013_1_009743028_0_5.zip

16/04/2015 15:12:18 | climateprediction.net | Started upload of hadam3p_anz_m85w_2013_1_009743028_0_5.zip
16/04/2015 15:17:30 | climateprediction.net | Finished upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip

Seems to be back, for the time being.
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gchrist

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Message 51929 - Posted: 4 May 2015, 23:07:59 UTC

I have an upload problem with my hadam3p_pnw model. BOINC says since a couple of hours that the file upload handler is missing:
04.05.2015 21:04:56 | climateprediction.net | Started upload of hadam3p_pnw_f9wo_2011_1_009818969_0_9.zip
04.05.2015 21:04:58 | climateprediction.net | Project file upload handler is missing
04.05.2015 21:04:58 | climateprediction.net | Backing off 00:03:52 on upload of hadam3p_pnw_f9wo_2011_1_009818969_0_9.zip

According to the client_state.xml, the relevant server is at oregonstate.edu:
<file>
<name>hadam3p_pnw_f9wo_2011_1_009818969_0_9.zip</name>
<nbytes>7823475.000000</nbytes>
<max_nbytes>150000000.000000</max_nbytes>
<md5_cksum>d0769fd202934f5ac57db916652e21a6</md5_cksum>
<status>1</status>
<upload_url>http://boinc1.coas.oregonstate.edu/cpdn_cgi_main/file_upload_handler</upload_url>
<persistent_file_xfer>
<num_retries>7</num_retries>
<first_request_time>1430766295.722029</first_request_time>
<next_request_time>1430791637.266587</next_request_time>
<time_so_far>14.060966</time_so_far>
<last_bytes_xferred>316.000000</last_bytes_xferred>
<is_upload>1</is_upload>
</persistent_file_xfer>
</file>
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Les Bayliss
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Message 51930 - Posted: 5 May 2015, 0:26:01 UTC - in response to Message 51929.  

It's possible that there's a problem with the server.
But it's still the middle of the night, after the Early May bank
holiday, in the UK, so nothing will get done for half a day or so yet.

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Profile Alan K

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Message 51935 - Posted: 5 May 2015, 9:28:11 UTC - in response to Message 51930.  

Hi

I've got a similar problem with some PNW tasks:

05/05/2015 06:25:04 | climateprediction.net | Started upload of hadam3p_pnw_e6g4_2011_1_009817881_0_8.zip
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#269] Info: timeout on name lookup is not supported
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#269] Info: Hostname was NOT found in DNS cache
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#269] Info: Trying 128.193.64.193...
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: Found bundle for host boinc1.coas.oregonstate.edu: 0x2a83d90
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: timeout on name lookup is not supported
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: Hostname was found in DNS cache
05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: Trying 128.193.64.193...
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Info: Connected to boinc1.coas.oregonstate.edu (128.193.64.193) port 80 (#3265)
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: POST /cpdn_cgi_main/file_upload_handler HTTP/1.1
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.4.42)
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Host: boinc1.coas.oregonstate.edu
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Accept: */*
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Accept-Encoding: deflate, gzip
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Content-Type: application/x-www-form-urlencoded
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Accept-Language: en_GB
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Content-Length: 295
05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server:
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Profile JIM

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Message 52152 - Posted: 2 Jul 2015, 17:07:38 UTC


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Richard Haselgrove

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Message 52153 - Posted: 2 Jul 2015, 17:18:49 UTC - in response to Message 52152.  

All 19 zips (18 monthly interim uploads and the final restart dump) for these new PNW tasks are directed towards cpdn-upload2.oerc.ox.ac.uk (server 'aforgomon' at Oxford). I reported a reluctant one to the admins this morning, and was told that the server is running, but just very, very, busy.
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