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ANOTHER UPLOAD PROBLEM

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Profile Alan K

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Message 54007 - Posted: 24 Apr 2016, 23:02:25 UTC - in response to Message 54006.  

I think you're right there Les:-

24/04/2016 22:34:00 | climateprediction.net | [http] [ID#365] Info: Closing connection 4009
24/04/2016 22:34:00 | climateprediction.net | [http] [ID#365] Info: Connection #4018 to host upload2.cpdn.org left intact
24/04/2016 22:34:01 | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/hadam3p_eu_h853_201412_5_389_010504224_1_1.zip: No such file or directory
24/04/2016 22:34:01 | climateprediction.net | Temporarily failed upload of hadam3p_eu_h853_201412_5_389_010504224_1_1.zip: transient upload error
24/04/2016 22:34:01 | climateprediction.net | Backing off 01:00:27 on upload of hadam3p_eu_h853_201412_5_389_010504224_1_1.zip
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MLx

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Message 54009 - Posted: 25 Apr 2016, 7:19:25 UTC

Nothing to add, just a "me too" to the previous messages - I have 4 transfers in the queue (all belonging to 1 task, it seems), and all are failing with the "No such file or directory". The one I've looked at was indeed going to upload2... server.

Task: http://climateapps2.oerc.ox.ac.uk/cpdnboinc/result.php?resultid=19536662
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Profile Dave Jackson
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Message 54010 - Posted: 25 Apr 2016, 7:39:01 UTC - in response to Message 54009.  

Les has notified Andy so a good chance this might change sometime this morning.
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Kevin

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Message 54011 - Posted: 25 Apr 2016, 10:26:30 UTC

Looks like the cleaner has unpluged her vacuum:-)
Kevin
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Profile Dave Jackson
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Message 54012 - Posted: 25 Apr 2016, 15:59:03 UTC - in response to Message 54011.  

Just to confirm that Andy has restarted Apache but due to the backlog there may still be some transient errors.

I trust he enjoys The Shadows!
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Profile JIM

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Message 54013 - Posted: 25 Apr 2016, 16:31:27 UTC

All of my backed up zip files are now cleared.

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Profile KWSN THE Holy Hand Grenade!

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Message 54017 - Posted: 26 Apr 2016, 14:48:07 UTC

And now, for a completely different problem...

Files go "upload active" then just sit there for 5 minutes, and I eventually get:

4/26/2016 7:41:59 AM | climateprediction.net | Temporarily failed upload of hadam3p_eu_g4hq_201412_13_380_010446194_0_4.zip: transient HTTP error
4/26/2016 7:41:59 AM | climateprediction.net | Backing off 00:03:21 on upload of hadam3p_eu_g4hq_201412_13_380_010446194_0_4.zip
4/26/2016 7:41:59 AM | climateprediction.net | Temporarily failed upload of hadam3p_eu_g4hq_201412_13_380_010446194_0_5.zip: transient HTTP error
4/26/2016 7:41:59 AM | climateprediction.net | Backing off 00:03:20 on upload of hadam3p_eu_g4hq_201412_13_380_010446194_0_5.zip

Note that files try to upload even though the project is in "Project backoff"
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Profile Dave Jackson
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Message 54018 - Posted: 26 Apr 2016, 15:09:48 UTC - in response to Message 54017.  

Email sent to Andy who will no doubt kick something again.
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Kevin

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Message 54019 - Posted: 26 Apr 2016, 16:43:54 UTC - in response to Message 54018.  

Email sent to Andy who will no doubt kick something again.


This looks different.

Had one stuck upload an _5 which has now gone.

But am only showing 3 trickles on task page, _4 and _5 missing.

http://climateapps2.oerc.ox.ac.uk/cpdnboinc/result.php?resultid=19547983



Kevin
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DJStarfox

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Message 54020 - Posted: 27 Apr 2016, 4:38:52 UTC

A few uploads went through on Monday, but the rest of the transfers are stuck w/ a connection time-out.
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Profile Dave Jackson
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Message 54021 - Posted: 27 Apr 2016, 8:33:29 UTC - in response to Message 54020.  

I will let Andy know about the trickle ups not showing as well. Hopefully all will be sorted before the weekend which in UK has an extra day this time around!
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Profile Dave Jackson
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Message 54022 - Posted: 27 Apr 2016, 13:04:41 UTC - in response to Message 54021.  

Looks like all my trickle ups are now showing and all my zips have gone through.

Kevin, it looks like yours on the link you gave have also gone through.
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ICG Studio

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Message 54023 - Posted: 27 Apr 2016, 21:11:07 UTC

Can't add new thread
Unable to handle request
missing or bad parameter: id; supplied:
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Les Bayliss
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Message 54024 - Posted: 27 Apr 2016, 21:38:29 UTC - in response to Message 54023.  

This is a known problem, caused by a new version of one of the server programs.
The best way to solve it is being discussed.


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Profile JIM

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Message 54028 - Posted: 30 Apr 2016, 4:20:39 UTC

Uploads are not going through again.

4/29/2016 11:56:27 PM | climateprediction.net | Started upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip
4/29/2016 11:57:55 PM | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/wah2_sas50_h20m_199212_13_387_010495147_1_4.zip: No such file or directory
4/29/2016 11:57:55 PM | climateprediction.net | Temporarily failed upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip: transient upload error
4/29/2016 11:57:55 PM | climateprediction.net | Backing off 00:07:11 on upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip
4/30/2016 12:05:07 AM | climateprediction.net | Started upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip
4/30/2016 12:06:35 AM | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/wah2_sas50_h20m_199212_13_387_010495147_1_4.zip: No such file or directory
4/30/2016 12:06:35 AM | climateprediction.net | Temporarily failed upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip: transient upload error
4/30/2016 12:06:35 AM | climateprediction.net | Backing off 00:14:37 on upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip
4/30/2016 12:16:01 AM | climateprediction.net | Started upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip
4/30/2016 12:17:26 AM | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/wah2_sas50_h20m_199212_13_387_010495147_1_4.zip: No such file or directory
4/30/2016 12:17:26 AM | climateprediction.net | Temporarily failed upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip: transient upload error
4/30/2016 12:17:26 AM | climateprediction.net | Backing off 00:24:29 on upload of wah2_sas50_h20m_199212_13_387_010495147_1_4.zip

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Les Bayliss
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Message 54029 - Posted: 30 Apr 2016, 6:01:11 UTC

Email sent.
Not just "the weekend" this time; Monday is Early May bank holiday in the UK.

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Profile Dave Jackson
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Message 54032 - Posted: 3 May 2016, 21:15:49 UTC

The hadam3p_afr zips have stopped uploading again with transient http errors. Andy has been informed.
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Profile Vicki

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Message 54033 - Posted: 3 May 2016, 21:58:49 UTC - in response to Message 54032.  

Hi.
Just letting you know that I have a stuck WAH2_SAS50 upload with a transient http error
Windows 10 Computer if anyone one wants to grab more details of the task.
Lets Hope things run more smoothly soon
Vicki
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Profile Dave Jackson
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Message 54034 - Posted: 4 May 2016, 13:37:04 UTC
Last modified: 4 May 2016, 13:37:29 UTC

Vicki, it looked to me this morning that by the time I emailed Andy back with some more information your zips had gone through.

Mine from batches 371 and 372 have also cleared.

If when reporting failed uploads, the batch number could be included this would be useful for forwarding on to Andy.

hadam3p_afr50_ez0c_201412_12_371_010406906_2 For information the hadam3p gives information about the particular model type, afr is the region, 371 in this case is the batch number, and the final 2 means the task has already failed on two other machines so this is it's last chance! I think the 201412 refers to the year and month the task starts looking at and the following 12 the number of model months it runs for.
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Les Bayliss
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Message 54035 - Posted: 4 May 2016, 21:16:41 UTC

I've just emailed Andy with the following:

I've got 2 SAS50 from batch 370 going to upload2. Or trying to.
Been getting transient HTTP error all "night".

This is all that's need to identify a problem.
No need for long posts from logs.

Getting the name of the upload server is a bit like rocket science, but just the other 2 highlighted items will suffice. Also the error message would be useful.


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