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Message boards : Number crunching : Upload Failure
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 tullioSend message Joined: 6 Aug 04 Posts: 264 Credit: 965,476 RAC: 0 |
My uploads are OK but on my task page I see only this: Task 14708840 The page is blank Tullio |
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Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
The page isn't blank. It's just the server taking forever to download the page info. This is caused by a problem with the graphics image which is supposed to be on the page, but isn't, and a program is waiting for this to be returned from 'somewhere'. Known problem. I guess the server is also still getting hammered by the after effects of the recent power problem. Backups: Here |
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Thyme Lawn Send message Joined: 5 Aug 04 Posts: 1283 Credit: 15,824,334 RAC: 0 |
That's a slightly different case of the HadAM3P regional model page load problem Tullio. Normally the load stalls after displaying the perturbed parameters but your task is doing it after the header. The page does eventually finish loading (it took nearly 20 minutes for me). I'm going to raise this with the project team again. The task's trickle page opens without any problems. "The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer |
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tullio Send message Joined: 6 Aug 04 Posts: 264 Credit: 965,476 RAC: 0 |
Thanks, Les and Thyme. Anyway, the task is running OK. Tullio |
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Send message Joined: 31 Aug 04 Posts: 391 Credit: 219,896,461 RAC: 649 |
On server-status page uploader1.atm appears to be down. No upload problems reported by clients here yet. E |
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Send message Joined: 13 Jul 05 Posts: 125 Credit: 11,778,421 RAC: 0 |
Upload problems here -- so you can now note that upload problems by clients have been reported -- since late Friday night here (west coast US time) |
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Dave Jackson Send message Joined: 15 May 09 Posts: 4572 Credit: 19,039,635 RAC: 18,944 |
Is that with the full resolution ocean models? Both pnw and eu regional models seem to be uploading zips fine here but I don't have any of the HADAMCM3N models running at the moment. Presumably they go to a different server. Dave |
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Send message Joined: 13 Jul 05 Posts: 125 Credit: 11,778,421 RAC: 0 |
Yup - it is the hadam3p == seems, over the years that the server used to support the hadam application uploads/downloads is the most fragile of the servers. Other uploads have not had problems this week for me. Perhaps we should redirect by avoiding that set (and server) down the road to reduce the load on that server... |
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Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
The servers have changed over the years, and aliases were put in place a couple of months ago to make it easier to redirect data in the event of a server problem. I suspect that the current problem is that one of the servers has had problems since the recent planed outage a week ago. And it's currently very early on the 3rd of a 4 day weekend in the UK. But all PNW's are uploading OK. I haven't yet started on the current batch of EU's, so I don't know about them. I'll get one and see what happens in ~12 hours. Backups: Here |
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astroWX Send message Joined: 5 Aug 04 Posts: 1496 Credit: 95,522,203 RAC: 0 |
There was an upload issue with the U.Oregon (USA) server, which receives the first twelve PNW .zip files, a few hours ago but is okay now. (Penn State U. [also in USA] is in the server mix but I forget for which project[s]. We've always dealt with scattered servers --> scattered across U.Oxford and across the globe. Complicated.) "We have met the enemy and he is us." -- Pogo Greetings from coastal Washington state, the scenic US Pacific Northwest. |
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Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
The first EU zip was at about 8 hours, and this has now uploaded OK. All of the first 12 zips go to the same server, so there shouldn't be any problem there. PNW zips are also uploading OK, as are the restart zips. Any problems with the regional models would therefore mostly likely be due to network problems, and/or heavy loading on the servers, which should be transitory. Backups: Here |
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Greg van Paassen Send message Joined: 17 Nov 07 Posts: 142 Credit: 4,271,370 RAC: 0 |
Not exactly "transitory" in the usual meaning of the word... I have had the same two EU zip files failing to upload since early Saturday my time - that would be Friday afternoon in UTC (Friday evening in British Daylight Time). Currently there are another 104 zips in line behind these two. Oh, well. |
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Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
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Greg van Paassen Send message Joined: 17 Nov 07 Posts: 142 Credit: 4,271,370 RAC: 0 |
Thanks, Les, I appreciate the help. I added the time-out option to cc_config.xml, and set Boinc to try three transfers at a time as well. It's not helping, though: when I turned network activity back on, the first three files changed status to 'Uploading', and then within two seconds changed back to 'Retry in 09:30:00'. (With the time being different for each, of course.) Since the upload fails straight away it can't be a time-out problem. It's not the "hnndler" problem, either. The problem is with uploader1. Its http server appears to be running OK, but attempting to access the file upload handler returns HTTP 500, internal server error. I've set the http_transfer_debug option and I will see what new insight that brings when the first time-out expires. |
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Gordon Hartman Send message Joined: 31 Aug 04 Posts: 5 Credit: 351,767 RAC: 0 |
I can't upload either! 6/5/2012 11:11:50 AM | climateprediction.net | Started upload of hadam3p_eu_8ck3_2005_1_007870650_0_12.zip 6/5/2012 11:11:52 AM | climateprediction.net | Temporarily failed upload of hadam3p_eu_8ck3_2005_1_007870650_0_12.zip: transient HTTP error 6/5/2012 11:11:52 AM | climateprediction.net | Backing off 5 hr 36 min 54 sec on upload of hadam3p_eu_8ck3_2005_1_007870650_0_12.zip |
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Dave Jackson Send message Joined: 15 May 09 Posts: 4572 Credit: 19,039,635 RAC: 18,944 |
Both EU and PNW zips uploading fine from here and have been all of the 4 day weekend. Dave |
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Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
Greg When I had a lot stacked up during the recent pileup, I waited until the two that wanted to start first had timed out, clicked on one of the others way down the queue, and then on Retry now. That one started and then another one that hadn't had a turn yet. Both of then completed their upload, and then the others followed as fast as a bunch of sheep trying to get out of a barn. I think that the original two still hung around for a while, but eventually they uploaded too. Backups: Here |
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Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
I've just finished uploading a number of files to Oxford. These included PNW, EU, and a restart zip. On one computer I simultaneously downloaded the numerous files needed to start a new EU model. All of these went through with no problems. So I'm fairly sure that any transfer problems people are having are occurring either on their computer, or at one of the nodes between them and Oxford. More information will be needed to help than just "I can't upload files". :) If and when I get time/remember, I'll try and locate all of the help posts that have been made over the past few years, and make a sticky linking to them. Backups: Here |
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Greg van Paassen Send message Joined: 17 Nov 07 Posts: 142 Credit: 4,271,370 RAC: 0 |
Thanks again, Les. I suspended all work and re-started the boinc client (i.e., the background process, not the boinc manager). That seems to have done the trick --- seven failures, but the eighth file uploaded OK and now the ninth file is uploading. EDIT: The successful uploads are going to cpdn-upload2.oerc.ox.ac.uk. The problems are with uploader1.atm.ox.ac.uk. |
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Send message Joined: 9 Dec 05 Posts: 121 Credit: 12,567,835 RAC: 1,448 |
I'm experiencing also problems with uploads. I just watched zips from three different wu's try to transfer. Zip files from two wus went just fine, from on wu they stop after 2 seconds (zip files 4-12). This failing wu was finished on 3rd of June, so Boinc has been trying to send those zips for several days, the zip 13 has already uploaded successfully. Here is some message log (I removed some lines for other projects): cimw7718.cimcorp5.com 812 climateprediction.net 06.06.12 08:40:08 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_4.zip 813 climateprediction.net 06.06.12 08:40:08 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_5.zip 814 climateprediction.net 06.06.12 08:40:10 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_4.zip: HTTP error 815 climateprediction.net 06.06.12 08:40:10 Backing off 10 hr 17 min 25 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_4.zip 816 climateprediction.net 06.06.12 08:40:10 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_5.zip: HTTP error 817 climateprediction.net 06.06.12 08:40:10 Backing off 6 hr 58 min 2 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_5.zip 818 climateprediction.net 06.06.12 08:40:10 Started upload of hadam3p_eu_cic0_2009_1_007981905_0_2.zip 819 climateprediction.net 06.06.12 08:40:10 Started upload of hadam3p_eu_d2mw_2006_1_007969626_0_1.zip 820 climateprediction.net 06.06.12 08:42:11 Finished upload of hadam3p_eu_cic0_2009_1_007981905_0_2.zip 821 climateprediction.net 06.06.12 08:42:11 Started upload of hadam3p_eu_cic0_2009_1_007981905_0_3.zip 822 climateprediction.net 06.06.12 08:42:14 Finished upload of hadam3p_eu_d2mw_2006_1_007969626_0_1.zip 823 climateprediction.net 06.06.12 08:42:14 Started upload of hadam3p_eu_cic0_2009_1_007981905_0_4.zip 824 climateprediction.net 06.06.12 08:44:22 Finished upload of hadam3p_eu_cic0_2009_1_007981905_0_3.zip 825 climateprediction.net 06.06.12 08:44:22 Started upload of hadam3p_eu_d2mw_2006_1_007969626_0_2.zip 826 climateprediction.net 06.06.12 08:44:28 Finished upload of hadam3p_eu_cic0_2009_1_007981905_0_4.zip 827 climateprediction.net 06.06.12 08:44:28 Started upload of hadam3p_eu_cic0_2009_1_007981905_0_5.zip 833 climateprediction.net 06.06.12 08:45:44 Finished upload of hadam3p_eu_d2mw_2006_1_007969626_0_2.zip 834 climateprediction.net 06.06.12 08:45:44 Started upload of hadam3p_eu_d2mw_2006_1_007969626_0_3.zip 835 climateprediction.net 06.06.12 08:45:51 Finished upload of hadam3p_eu_cic0_2009_1_007981905_0_5.zip 836 climateprediction.net 06.06.12 08:45:53 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_6.zip 837 climateprediction.net 06.06.12 08:45:54 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_6.zip: HTTP error 838 climateprediction.net 06.06.12 08:45:54 Backing off 6 hr 29 min 1 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_6.zip 839 climateprediction.net 06.06.12 08:45:54 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_7.zip 840 climateprediction.net 06.06.12 08:45:55 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_7.zip: HTTP error 841 climateprediction.net 06.06.12 08:45:55 Backing off 6 hr 15 min 20 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_7.zip 842 climateprediction.net 06.06.12 08:45:55 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_8.zip 843 climateprediction.net 06.06.12 08:45:56 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_8.zip: HTTP error 844 climateprediction.net 06.06.12 08:45:56 Backing off 10 hr 15 min 43 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_8.zip 845 climateprediction.net 06.06.12 08:47:03 Finished upload of hadam3p_eu_d2mw_2006_1_007969626_0_3.zip 846 climateprediction.net 06.06.12 08:47:05 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_9.zip 847 climateprediction.net 06.06.12 08:47:05 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_10.zip 848 climateprediction.net 06.06.12 08:47:07 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_9.zip: HTTP error 849 climateprediction.net 06.06.12 08:47:07 Backing off 3 hr 10 min 20 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_9.zip 850 climateprediction.net 06.06.12 08:47:07 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_10.zip: HTTP error 851 climateprediction.net 06.06.12 08:47:07 Backing off 1 hr 0 min 0 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_10.zip 852 climateprediction.net 06.06.12 08:47:08 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_11.zip 853 climateprediction.net 06.06.12 08:47:08 Started upload of hadam3p_eu_82s2_2002_1_007750214_1_12.zip 854 climateprediction.net 06.06.12 08:47:09 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_11.zip: HTTP error 855 climateprediction.net 06.06.12 08:47:09 Backing off 1 hr 5 min 3 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_11.zip 856 climateprediction.net 06.06.12 08:47:09 Temporarily failed upload of hadam3p_eu_82s2_2002_1_007750214_1_12.zip: HTTP error 857 climateprediction.net 06.06.12 08:47:09 Backing off 2 hr 15 min 53 sec on upload of hadam3p_eu_82s2_2002_1_007750214_1_12.zip 858 climateprediction.net 06.06.12 08:54:40 Resuming task hadam3p_eu_cic0_2009_1_007981905_0 using hadam3p_eu version 609 
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