Check the two previous messages - they should help.

Dave

Restarting Boinc or rebooting the computer does not help. HTTP error in 2 seconds when retrying to transfer. Using win 7 64bit and Boinc 6.12.34.

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Harri - try this:

Open another tab in your browser and go to this address: http://cpdn-upload2.oerc.ox.ac.uk.

The response should be a page that says

Climate Prediction.net Upload Server

This server is part of the Climate Prediction.net project. Please visit climateprediction.net to participate.

If you don't get that, there is a connection problem - perhaps a blacklisting. To check, open a command prompt (Win+R cmd.exe) and run

tracert cpdn-upload2.oerc.ox.ac.uk

The trace should complete in less than a minute, listing fewer than 30 numbered lines and with not too many '*'s in the output.

If that is OK, you'll need to set the file_xfer_debug and http_xfer_debug options in cc_config.xml and get boinc to re-read it. Let me know if you want help with that.

In case it helps, a couple of hours ago I put in a request for someone to give the server that's down a good kick in the reset button.
Oxford should be starting to stop dreaming and get back to work about now, so we'll see what happens.

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Backups: Here

"If you don't get that, there is a connection problem - perhaps a blacklisting. To check, open a command prompt (Win+R cmd.exe) and run
tracert cpdn-upload2.oerc.ox.ac.uk

The trace should complete in less than a minute, listing fewer than 30 numbered lines and with not too many '*'s in the output."

Anyone trying to do the same from a linux box should use the traceroute command.

@ Les

Maybe it was the size of the boot that they used to kick the server, anyway now the stuck transfers are flowing smoothly. Thanks for the help.

@ Greg

The response was as you described, so probably no blacklisting was involved.

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All flowing smoothly here, too. :)

I'm currently unable to upload ZIP 12 from a HADAM3P EU task. The upload goes to 100% and then errors out:

08.06.2012 10:00:41 | climateprediction.net | [error] Error reported by file upload server: can't open file /storage/incoming/uploader/hadam3p_eu_d7tn_2008_1_007976349_2_12.zip: Permission denied
08.06.2012 10:00:41 | climateprediction.net | Temporarily failed upload of hadam3p_eu_d7tn_2008_1_007976349_2_12.zip: transient upload error

The final ZIP 13 uploaded without any problems.

The server's down again, possible filled up with all the data.

And now it's back up.

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Backups: Here

It seems to come and go ;)

When it's "gone" I get "connect() failed" as the error. At least I have some of these in the logs too. Normally I ignore these because usually it just means the server isn't up ;)

And down again. :-(

Yup -- eu intermediate uploads not going - was clear less than a day ago - now several uploads failing - no servers showing down on server status page -
And of course it is the weekend.
Same what I always say -- the crew will figure it out -- and lose no data --
Patience is a virtue -- reporting problems is a bigger virtue --
losing no data is the big big big virtue.
But sometimes it takes a while.

Keep on crunching.
Keep on reporting any problems.

Thanks to all.
E

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To save bandwidth/data caps being wasted one could set 'Network Activity Suspended in the Boinc Manager's Activity menu.

Of course that affects all projects. And of course there is no option in the 'Projects' tab to hold uploads for an individual project, and never will be...

Of course that affects all projects. And of course there is no option in the 'Projects' tab to hold uploads for an individual project, and never will be...

I submitted a BOINC client patch to implement that almost 3 years ago (BOINC Trac ticket #139) but it was never applied. I've just updated that ticket with an alternative suggestion (scheduler replies include a status indication for upload and download servers, clients don't attempt transfers to/from unavailable servers and issue periodic scheduler requests to determine when transfer is possible).

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"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer

I've been having the same problem continuously for several days now, I believe since 6 June. One zip failing to upload, but only after getting to 100%. It's uploaded and failed at 100% at least eight times now, probably several more when I wasn't looking. Restarts, etc. have no effect.

Of course that affects all projects. And of course there is no option in the 'Projects' tab to hold uploads for an individual project, and never will be...

I submitted a BOINC client patch to implement that almost 3 years ago ...

Precisely, T. L. That was ... three, nearly four BOINC versions ago?

I guess we should be grateful that BOINC still mostly does the basics OK. (Except on Macs, where the BOINC project randomly changes the required ownership and permissions on the client's data folder from version to version.)

:-/

Reed, welcome to climateprediction.net, a.k.a. CPDN.

You've already discovered that this is not a 'set and forget' project, nor even 'plug and play'. :-/

If you have a data cap on your ISP account, I recommend doing one of two things pro tem., to prevent your data cap being used up with fruitless upload attempts by BOINC. For either of these you'll need to change to the BOINC Manager's "advanced view".

Either: in the activity menu, select "Network Activity Suspended". This will isolate your BOINC work from the internet entirely.

Or, in the "Tools" menu, select "Computing Preferences". On the dialogue box that pops up, select the "network usage" tab. Just below half-way, there is a section "Network Usage Allowed". Set this to only allow network usage for one or two hours per day. That will limit the damage but still upload trickles and allow BOINC to download work ... once the project has some more.

Thanks. I don't need to worry about total bandwidth usage. But I don't much care for its slowing my connection over and over to no purpose.

Mostly what I want to know is, is there any way to know when we may expect this to begin working again, so I can shut off its network usage till there's a chance of it going through. Is there any way to get an indicator of this? Given that there have been no notifications of anything wrong, I'm guessing not... (It would, as everyone has said, be better if we could shut off just one project's network usage.)

Of course, now no other BOINC projects seem to be downloading new work, either, so maybe something bigger is going on. I sure wish BOINC had been built as intelligently as the original SETI@home.

/complaint

My guess is things are likely to work again some time Monday after the university staff get to work. I know they have a meeting which will be looking at the issues with the servers as well as some issues to do with credits. Hopefully the servers issues will take priority and we will get some feedback at some stage about what they are doing re the server issues.

Reed

Have you Subscribed to the News and Announcement thread at the top of the Number Crunching section? If you do you'll get an email when ever a new post is made there.
And that's where a notice will be made that problems "should" be fixed, not in threads scattered all over this board.

There's a similar News thread near the top of our alternative PHP board, here.

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Backups: Here