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Les Bayliss
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Posts: 6909
Credit: 20,843,205
RAC: 108
Message 58736 - Posted: 8 Sep 2018, 22:28:02 UTC

It looks like the regular Saturday credit run was successful this time.
I got some more, and at long last BOINCstats is showing an updated users list for everyone.

Profile Bill F
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Message 58738 - Posted: 10 Sep 2018, 2:27:49 UTC - in response to Message 58736.

Les,

No one has said the obvious .... Yeah !!!!!

You interface all the negative comments and issues up the chain.

So I would like to Thank You for the good news you bring back to us.

Bill F
Dallas TX
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ed2353
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Posts: 126
Credit: 31,237,482
RAC: 8,000
Message 58763 - Posted: 16 Sep 2018, 0:20:36 UTC

While it is good to see the credit script running, I am not confident that my RAC is correct. It is down to about a third of the RAC I had before the outage, even though I am doing the same amount of computing.

I think that the Trickles that my Event Log shows are being recorded and my completed Tasks have credit shown, so why the decrease in my RAC? Are the recent tasks giving less credit these days?

Les Bayliss
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Message 58764 - Posted: 16 Sep 2018, 0:43:43 UTC

The trickles have been missing since about the 11th.
The project has been informed.

Art Masson
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Credit: 14,616,505
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Message 58768 - Posted: 17 Sep 2018, 14:37:02 UTC - in response to Message 58764.

Thanks Les for keeping us advised...realize it's often a thankless task with all the recent problems.

Profile Bill F
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Message 58898 - Posted: 23 Oct 2018, 2:43:47 UTC

Well we were chugging along getting Credits posted every 6, 7 or 8 days which was WONDERFUL.

We are now at Day 9 on our current string. Did we have a holiday across the Pond or do we have a stuck script ?

I know that it is never wise to question the Wizard of Oz, but as the National Inquirer says "inquiring Minds Wish To Know"

Bill F
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Les Bayliss
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Message 58899 - Posted: 23 Oct 2018, 5:28:51 UTC

There was some sort of general failure on Saturday.

Profile JIM
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Message 59488 - Posted: 22 Jan 2019, 1:12:11 UTC - in response to Message 58899.

I see that the credit script didn’t run this weekend. Is it broken again?
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Profile JIM
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Message 59525 - Posted: 28 Jan 2019, 19:59:35 UTC

I see that the credit script failed to run again over the weekend. Any idea when it will run again?
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Les Bayliss
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Message 59526 - Posted: 28 Jan 2019, 20:37:34 UTC

It did run, but as there's been a problem with the trickles since the 23rd, nothing was produced.

I sent an email yesterday, so hopefully something will get done soon.

Les Bayliss
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Message 59538 - Posted: 1 Feb 2019, 20:07:13 UTC

The trickles still haven't shown up in spite of another email, so there'll be no credits this weekend either.

Profile Bill F
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Message 59567 - Posted: 8 Feb 2019, 23:59:29 UTC

Well we are almost to a month now with no credits. Our old friend is back.

If this was not a worthwhile project no one would put up with no work and no credit and limited communications from the top.

Darn good thing that there are many other worthwhile projects to burn clock cycles on.

Bill F
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Les Bayliss
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Message 59568 - Posted: 9 Feb 2019, 0:21:41 UTC

The missing trickles problem was fixed on the 5th, and it's now VERY early on Saturday, UK time.
So a few more hours yet before they're due.

Les Bayliss
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Message 59577 - Posted: 9 Feb 2019, 21:58:16 UTC

Well, it appears that there's no credit this weekend either.

Another email tomorrow, and then I'm dropping the subject.

Art Masson
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Message 59578 - Posted: 10 Feb 2019, 2:05:32 UTC - in response to Message 59577.

Hi Les -- Do you get any response specific to your question about the script that calculates the credits, or does all this fall on "deaf ears" ?

Les Bayliss
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Message 59582 - Posted: 11 Feb 2019, 2:00:20 UTC

Yes, I get replies.
It seems though, that at the moment the servers are having problems of some sort.
This is the first time that I've been able to get to the board in over day.

werner
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Credit: 1,009,974
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Message 59616 - Posted: 12 Feb 2019, 20:23:57 UTC

It is now several weeks that no credits are given which is the least a BOINC project could do for its volunteers.

I left calculating and will only join again if I see my credit moving.

I noticed several problems over the last months so I can only conclude this whole project is badly managed with no respect for the volunteers contributing to it.

Bye bye

Werner
Belgium

PS: Is this some sort of a preview of the Brexit ;-)
____________

David Wallom
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Message 59618 - Posted: 12 Feb 2019, 21:08:35 UTC - in response to Message 59582.
Last modified: 12 Feb 2019, 21:12:04 UTC

Hi,

The issue yesterday and over the last few days with accessing the servers appeared to be a rogue process from a client somewhere that had launched well over 100 queries of the database searching for successful workunits on that particular host system. Following restarting of both the DB and scheduler those tasks have disappeared and not returned so far. If (when) they return we will have to look at who is the offending machine but this is tricky with the large number of active WU we have at the moment as we have to identify the offending httpd which is generating the DB query to find the IP etc.

David

David Wallom
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Message 59619 - Posted: 12 Feb 2019, 22:11:55 UTC - in response to Message 59616.

Hello,

Apologies that the credit issue has still not been fixed since Les last notified the project team. We will be investigating tomorrow as I had wrongly assumed this would have been fixed by now. Our volunteers are important to us and we understand your frustration. Please bear with us while we try and fix this

whilst under the constraints of project deliverables and time we are reviewing how we as a project interact with these boards to ensure there is a more regular project appearance here.

David

Harri Liljeroos
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Credit: 10,030,744
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Message 59624 - Posted: 13 Feb 2019, 8:15:38 UTC - in response to Message 59619.

Thank you David for your replies and comments. The project input is vital for us users.
____________

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