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Temporarily failed upload of ...

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marcin

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Message 57516 - Posted: 22 Dec 2017, 12:34:40 UTC

My BOINC can't upload data to climateporediction server.

LOG:

2017-12-22 13:26:28 | climateprediction.net | Started upload of wah2_eas50_a05j_199212_12_690_011368968_1_r748184299_2.zip
2017-12-22 13:26:30 | climateprediction.net | Sending scheduler request: To send trickle-up message.
2017-12-22 13:26:30 | climateprediction.net | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: )
2017-12-22 13:26:33 | climateprediction.net | Scheduler request completed
2017-12-22 13:26:34 | climateprediction.net | Temporarily failed upload of wah2_eas50_a05j_199212_12_690_011368968_1_r748184299_2.zip: connect() failed
2017-12-22 13:26:34 | climateprediction.net | Backing off 04:07:32 on upload of wah2_eas50_a05j_199212_12_690_011368968_1_r748184299_2.zip
2017-12-22 13:26:58 | | Project communication failed: attempting access to reference site
2017-12-22 13:27:01 | | Internet access OK - project servers may be temporarily down.
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Profile Dave Jackson
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Message 57517 - Posted: 22 Dec 2017, 18:44:26 UTC - in response to Message 57516.  
Last modified: 22 Dec 2017, 18:50:36 UTC

There is a problem with the server that this batch uploads to. It is a known problem but currently no news on a time for a fix. Also discussed in a thread in Number crunching. I haven't had any of this batch so don't know if it is an Oxford server or not. I suspect it isn't but given the time of year I am afraid it may be a while till it gets fixed.
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Message 57518 - Posted: 22 Dec 2017, 18:47:53 UTC - in response to Message 57516.  

Hello Marcin,
I am running climateprediction also on my computer and is saying the same thing that it cannot download the result file. My file is about 78.78 MB large. I checked out the server status and it appears that they are running. I do not want to abort the upload because will loose the credits and the information in file. Let me know if find solution to problem. Maybe they need to be reset on the server end or something. I think it is the servers that are not functioning rather than my computer.

Sincerely,
Mark (USA, Philadelphia area)
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Message 57519 - Posted: 22 Dec 2017, 18:52:54 UTC - in response to Message 57517.  

Hello Dave,
I am experiencing the same on my computer it is not uploading it is stuck. Do we just leave it in the transfer bin or abort?

Sincerely,
Mark (USA, Philadelphia)
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Profile astroWX
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Message 57526 - Posted: 26 Dec 2017, 1:51:56 UTC

I don't have any from the affected batch. However, stuck uploads are experienced occasionally. It sometimes seems to take 'forever' but mine eventually go home.

This time, it may take until next school term begins...
"We have met the enemy and he is us." -- Pogo
Greetings from coastal Washington state, the scenic US Pacific Northwest.
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Profile Alan K

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Message 57527 - Posted: 26 Dec 2017, 13:53:15 UTC

It has probably been said before or elsewhere but when models fail to upload with files stuck in the transfer tab, can people say which tasks are getting stuck as it makes it easier to get an answer as to why. As has been said not all resuilts go to Oxford.
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Profile David Duvall

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Message 57528 - Posted: 27 Dec 2017, 3:32:54 UTC

For the last 2 weeks the trickle and final results for wah2_eas50_a0cs_200112_12_690 . . . work units have refused to upload.
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tag2015

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Message 57536 - Posted: 30 Dec 2017, 10:31:15 UTC

Same here, these workunits:
wah2_eas50_a0l1_201112_12_690_011369526
wah2_eas50_a2ao_201212_12_686_011362124
wah2_eas50_a04s_199112_12_690_011368941
wah2_eas50_a234_201212_12_686_011361852

won't upload... enabling http debug logging, in the event log I can see:

12/30/2017 11:04:53 AM | climateprediction.net | [http] [ID#2076] Info:    Trying 141.223.16.156...
12/30/2017 11:04:55 AM | climateprediction.net | [http] [ID#2076] Info:  connect to 141.223.16.156 port 80 failed: Connection refused
12/30/2017 11:04:55 AM | climateprediction.net | [http] [ID#2076] Info:  Failed to connect to upload7.cpdn.org port 80: Connection refused
12/30/2017 11:04:55 AM | climateprediction.net | [http] [ID#2076] Info:  Closing connection 1044

which I suppose is the culprit

I hope this gets sorted out, the workunits are taking almost 5 gigs on my ssd which is a bit annoying...
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Profile Dave Jackson
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Message 57537 - Posted: 30 Dec 2017, 11:52:01 UTC - in response to Message 57536.  

I will add this to an email to project on Tuesday to try and get an update and time for a fix.
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Profile geophi
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Message 57560 - Posted: 3 Jan 2018, 20:00:10 UTC - in response to Message 57536.  

Dave Jackson wrote in a similar thread in the Number Crunching forum...

The uploads are going to be temporarily redirected to Oxford to clear the backlog on crunchers' machines. The request to do this has been sent about half an hour ago. I would guess it will happen either today or tomorrow.

For the long term on EAS tasks I have no clue about how long it will take them at the University in Korea to sort out their end.
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