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old_user84937

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Message 39345 - Posted: 25 Mar 2010, 13:21:32 UTC

Hi! I got this email this morning and would appreciate any help.

Thanks!

--Doug

climateprediction.net notification:

Dear Douglas Harms
Your computer (host # 420022) described below appears to have a misconfigured BOINC
installation and is crashing models. Would you please have a look at it?

If you need assistance, please post in this thread on our BOINC forums and you will be directed to an appropriate fix:
http://climateapps2.oucs.ox.ac.uk/cpdnboinc/forum_thread.php?id=6880


Sincerely,
The climateprediction.net team


This is the content of our database:
ID: 420022
Created: 22 Mar 2006 22:24:01 UTC
Venue: home
Total credit: 432508.795916095
Average credit: 2.71226776434279e-11
Average update time: 25 Mar 2010 3:17:22 UTC
IP address: (same the last 3069 times)
Domain name: eniac
Local Time = UTC -4 hours
Number of CPUs: 4
CPU: GenuineIntel Intel(R) Xeon(TM) CPU 2.80GHz [Family 15 Model 4 Stepping 8]
FP ops/sec: 1193455161.82501
Int ops/sec: 4003926462.1626
memory bandwidth: 1000000000
Operating System: Linux 2.6.30.10-105.2.23.fc11.x86_64
Memory: 5860.68 MB
Cache: 2048 KB
Swap Space: 7871.99 MB
Total Disk Space: 150.73 GB
Free Disk Space: 134.13 GB
Avg network bandwidth (upstream): 15524.788862 bytes/sec
Avg network bandwidth (downstream): 509192.809957 bytes/sec
Average turnaround: 138.89 days
Number of RPCs: 3897
Last RPC: 25 Mar 2010 0:47:04 UTC
% of time client on: 99.9607 %
% of time host connected: -100 %
% of time user active: 99.9578 %
# of results today: 4

For further information and assistance with climateprediction.net go to http://climateprediction.net/
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Profile Thyme Lawn
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Message 39346 - Posted: 25 Mar 2010, 13:46:04 UTC - in response to Message 39345.  

Dear Douglas Harms
Your computer (host # 420022) described below appears to have a misconfigured BOINC installation and is crashing models. Would you please have a look at it?

You need to install the 32-bit compatibility libraries Doug. See this post. Post back when you\'ve done this and work download will be re-enabled for your computer.
"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
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krambock

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Message 39355 - Posted: 25 Mar 2010, 18:42:28 UTC

I got this email .. how can I fix it.

ID: 961748
Created: 27 Mar 2009 1:56:20 UTC
Venue:
Total credit: 0
Average credit: 0
Average update time: 22 Mar 2010 3:13:09 UTC
IP address: 192.168.1.64 (same the last 783 times)
Domain name: Familia
Local Time = UTC -6 hours
Number of CPUs: 2
CPU: GenuineIntel Intel(R) Pentium(R) 4 CPU 3.20GHz [x86 Family 15 Model 4 Stepping 3]
FP ops/sec: 1437866666.66667
Int ops/sec: 2278008843.7459
memory bandwidth: 500000000
Operating System: Microsoft Windows XP Home x86 Editon, Service Pack 3, (05.01.2600.00)
Memory: 1014.48 MB
Cache: 488.28 KB
Swap Space: 2442.35 MB
Total Disk Space: 63.04 GB
Free Disk Space: 8.95 GB
Avg network bandwidth (upstream): 5190.898066 bytes/sec
Avg network bandwidth (downstream): 30395.826905 bytes/sec
Average turnaround: 0 days
Number of RPCs: 1247
Last RPC: 22 Mar 2010 0:55:05 UTC
% of time client on: 8.0977 %
% of time host connected: 95.3469 %
% of time user active: 98.3264 %
# of results today: 1


I have to add this computer is used by my family BOINC runs on all the windows accounts with the same BAM and the same user... so that way they shouldall be running the same proyects when logged in.
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old_user120421

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Message 39358 - Posted: 25 Mar 2010, 22:21:16 UTC - in response to Message 39345.  

ID: 1021802
Created: 27 Oct 2009 12:55:38 UTC
Venue: work
Total credit: 0
Average credit: 0
Average update time: 25 Mar 2010 3:17:22 UTC
IP address: 192.168.148.68 (same the last 2048 times)
Domain name: ccoager-linux
Local Time = UTC -4 hours
Number of CPUs: 2
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz [Family 6 Model 23 Stepping 6]
FP ops/sec: 2930716383.85162
Int ops/sec: 12005963694.8954
memory bandwidth: 1000000000
Operating System: Linux 2.6.31-20-generic
Memory: 7922.81 MB
Cache: 6144 KB
Swap Space: 0 MB
Total Disk Space: 19 GB
Free Disk Space: 5.32 GB
Avg network bandwidth (upstream): 26485.421946 bytes/sec
Avg network bandwidth (downstream): 1357668.309854 bytes/sec
Average turnaround: 0 days
Number of RPCs: 2083
Last RPC: 25 Mar 2010 3:12:19 UTC
% of time client on: 99.9389 %
% of time host connected: -100 %
% of time user active: 99.8292 %
# of results today: 2
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Profile geophi
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Message 39363 - Posted: 26 Mar 2010, 6:14:28 UTC

Cory,

From the stderr output on the results webpages for the crashed models, it appears that you need to install 32bit compatibility libraries on your 64 bit linux. A readme at the top of the Linux forum has more info.
http://climateapps2.oucs.ox.ac.uk/cpdnboinc/forum_thread.php?id=6746

Post back when you\'ve done this and work download will be re-enabled for your computer.
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Message 39406 - Posted: 29 Mar 2010, 4:30:24 UTC
Last modified: 29 Mar 2010, 4:33:20 UTC

Hi Krambock

Apologies that no-one has replied before now.

The problem computer is here. All its tasks, whether HadAM3P or HadSM, are crashing immediately with the messages:

<core_client_version>6.2.28</core_client_version>
<![CDATA[
<message>
- exit code -2 (0xfffffffe)
</message>
<stderr_txt>
Could not launch model process. Last Error=193
11:28:42 (5156): called boinc_finish

</stderr_txt>
]]>


Which Antivirus does this computer have please?

Could not launch model process. Last Error=193


indicates an invalid application. Please check whether your antivirus has quarantined any of the CPDN programs. Post back to tell us because there are other possible causes.
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Profile mo.v
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Message 39407 - Posted: 29 Mar 2010, 10:40:04 UTC
Last modified: 29 Mar 2010, 10:40:51 UTC

Members must post back here to say that they have fixed the problem or tried to fix it. Milo can then allow your computer to download models again and we can see whether your fix works. You can post as many times as you want.
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old_user84937

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Message 39408 - Posted: 29 Mar 2010, 12:07:47 UTC - in response to Message 39346.  

Thanks for the reply. I\'ll install the 32-bit compatible libraries as soon as I can. (We had a power outage on Friday and it fried the server I need for that system. Hopefully it will be accessible today!)

As soon as I get this done I\'ll let you know.

Thanks!

--Doug

Dear Douglas Harms
Your computer (host # 420022) described below appears to have a misconfigured BOINC installation and is crashing models. Would you please have a look at it?

You need to install the 32-bit compatibility libraries Doug. See this post. Post back when you\'ve done this and work download will be re-enabled for your computer.


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old_user84937

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Message 39421 - Posted: 30 Mar 2010, 19:18:15 UTC - in response to Message 39408.  

Hi - I\'ve installed the 32 bit compatibility libraries so hopefully I\'m good to go.

Thanks!

--Doug


Thanks for the reply. I\'ll install the 32-bit compatible libraries as soon as I can. (We had a power outage on Friday and it fried the server I need for that system. Hopefully it will be accessible today!)

As soon as I get this done I\'ll let you know.

Thanks!

--Doug

Dear Douglas Harms
Your computer (host # 420022) described below appears to have a misconfigured BOINC installation and is crashing models. Would you please have a look at it?

You need to install the 32-bit compatibility libraries Doug. See this post. Post back when you\'ve done this and work download will be re-enabled for your computer.



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Profile Milo Thurston
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Message 39422 - Posted: 30 Mar 2010, 19:24:12 UTC - in response to Message 39421.  

Hi - I\'ve installed the 32 bit compatibility libraries so hopefully I\'m good to go.


Thanks for letting us know - you should be able to get work again now.
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old_user575249

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Message 39446 - Posted: 2 Apr 2010, 3:06:05 UTC

Just got an email re failure
\"Your computer (host # 989345) described below appears to have a misconfigured BOINC
installation and is crashing models. Would you please have a look at it?\"

By the looks on the thread here sometimes antivirus might be the issue. Have set bionic as trusted program now and so it is not monitored by av(Kaspersky IS 2010). Have also detached and reattached climate prediction on bionic and rebooted. Anything else I need to do?
Thanks,
Chris
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Les Bayliss
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Message 39447 - Posted: 2 Apr 2010, 4:50:34 UTC

Hi Chris
Looking at a few of the failed models on your account page, the error is: CreateProcess() failed - Access is denied. (In stderr out)

This is most likely a permissions problem with the BOINC folders.


Backups: Here
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Message 39449 - Posted: 2 Apr 2010, 7:07:50 UTC
Last modified: 2 Apr 2010, 7:17:09 UTC

Hi Chris

To give you a better idea of what\'s been happening to your recent models:

Here\'s the computer\'s CPDN web page.
Here\'s the most recent page of its model list.
Here\'s a sample model. Click on stderr out to see the model\'s messages.

I\'m glad you\'ve posted because that looks like a really nice computer. By the way, a lot of people who have received the same misconfiguration email as you have unfortunately not yet posted.

In the Boinc FAQs Jorden has posted advice about your specific error here.

I don\'t think your problem is related to your Boinc installation. You currently appear to have Boinc 6.6.36. You had the same version when you successfully ran this model back in Dec - Jan so your Boinc looks fine. Something else must have changed on your computer after you ran that model.

In fact, look at this page in your models list. There was a period from Oct - start Feb when the computer had no problems. But before and after that you get the same errors.

Please check on the other possibilities mentioned by Les and the FAQ then post back.
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old_user575249

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Message 39450 - Posted: 2 Apr 2010, 9:12:22 UTC - in response to Message 39447.  

Hi Chris
Looking at a few of the failed models on your account page, the error is: CreateProcess() failed - Access is denied. (In stderr out)

This is most likely a permissions problem with the BOINC folders.


Ok, changed the permissions for the bionic folders. Anything else I need to do?
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Profile Milo Thurston
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Message 39451 - Posted: 2 Apr 2010, 9:54:35 UTC - in response to Message 39450.  


Ok, changed the permissions for the bionic folders. Anything else I need to do?


I\'ve allowed 1 result per day to your machine so that we can see if that\'s worked.
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Message 39452 - Posted: 2 Apr 2010, 11:54:56 UTC - in response to Message 39451.  


Ok, changed the permissions for the bionic folders. Anything else I need to do?


I\'ve allowed 1 result per day to your machine so that we can see if that\'s worked.



I am wondering if the problem I have is more based on me not shutting down boinc before I shut down my computer. At the beginning, I used to leave my system on for days at a time and so it had a lot of free processing time tostart and finish jobs. These days it might be on for a few hours idle each week. Could me not shutting down boinc first be the issue?
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Message 39453 - Posted: 2 Apr 2010, 14:32:29 UTC - in response to Message 39452.  

No That can\'t be the issue because I\'ve always done that. Interesting to note I have SETI on BOINC as well and have no issues with them. What makes climateprediction different?

Had an issue with a download of a new task same error as before. I reset the project and got a new job and now it is running. We\'ll see if it submits in the future.

Thanks for the prompt responses Milo
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USTL-FIL (Lille Fr)

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Message 39490 - Posted: 7 Apr 2010, 13:52:56 UTC

Hi,i\'ve recevied this message,
what\'s wrong with this computer?
(i\'ve removed the ip from the messge , but it\'s not the good ip)


ID: 1047640
Created: 20 Jan 2010 15:32:49 UTC
Venue: school
Total credit: 0
Average credit: 0
Average update time: 7 Apr 2010 2:18:41 UTC
IP address: xxx (same the last 245 times)
Domain name: test134
Local Time = UTC +2 hours
Number of CPUs: 4
CPU: GenuineIntel Intel(R) Xeon(R) CPU E5530 @ 2.40GHz [Family 6 Model 26 Stepping 5]
FP ops/sec: 2536113973.94859
Int ops/sec: 8048934320.64969
memory bandwidth: 1000000000
Operating System: Linux 2.6.26-2-xen-amd64
Memory: 2048.21 MB
Cache: 8192 KB
Swap Space: 2047.99 MB
Total Disk Space: 9.84 GB
Free Disk Space: 7.43 GB
Avg network bandwidth (upstream): 31926.407589 bytes/sec
Avg network bandwidth (downstream): 301567.946739 bytes/sec
Average turnaround: 0 days
Number of RPCs: 262
Last RPC: 7 Apr 2010 1:01:40 UTC
% of time client on: 99.9998 %
% of time host connected: -100 %
% of time user active: 99.9918 %
# of results today: 4
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Message 39492 - Posted: 7 Apr 2010, 14:29:40 UTC

USTL-FIL (Lille Fr)

From the stderr output on the results webpages for the crashed models, it appears that you need to install 32 bit compatibility libraries on your 64 bit linux. A sticky at the top of the Linux forum has more info.
http://climateapps2.oucs.ox.ac.uk/cpdnboinc/forum_thread.php?id=6746

Please post back when you\'ve done this and work download will be re-enabled for your computer.
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USTL-FIL (Lille Fr)

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Message 39493 - Posted: 7 Apr 2010, 15:21:51 UTC

ok!
lib32 installed
done.

Thank you!
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