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Changing computers

Questions and Answers : Preferences : Changing computers
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old_user169504

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Message 22679 - Posted: 9 May 2006, 15:20:25 UTC

My original one has been replaced and I cannot transfer the data. I now have two on the sytem so can you delete one computer and transfer the data.


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Les Bayliss
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Message 22681 - Posted: 9 May 2006, 16:22:50 UTC

I doesn\'t work that way.
The computers listed under your account stay there, as does the list of models that it was sent and/or processed.

In a month the old computer will not show up, unless you access the option to \"show all hosts\".


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old_user185026

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Message 23902 - Posted: 11 Aug 2006, 10:00:16 UTC - in response to Message 22681.  

I\'ve got a similar problem:
After having had lots of difficulties with network connectivity and system requirements on my old computer in May I uninstalled the software -- at least I tried to.
But now, after switching over to a new computer replacing the old one, I can see that I didn\'t succeed in disconnecting from the project server: Under my account I can see two computers and also work units assigned to both of them (Server state \"In Progress\", Outcome \"Unknown\", Client state \"New\").
I worry about the old work units: Will they ever be discarded? Maybe only at the displayed deadline of 5 Dec 2007? Or can I overtake these work units to my new computer? But I don\'t have any old data on my new computer.
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Les Bayliss
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Message 23903 - Posted: 11 Aug 2006, 14:40:33 UTC

No old data? Then they\'re gone.
The only way to get rid of the \"In progress\", is to Abort them before abandoning them. Which is too late, now.

After about 6 weeks of not hearing from the computer model, the server will mark them for possible re-issue.
But the \"In progress\" on your Account page will stay there until the deadline expires, then get changed to \"No reply\".

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Questions and Answers : Preferences : Changing computers

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